Returns

 

Please read our return policy carefully to ensure you can proceed with your request as quick as possible.

1 All returns should be sent back to us in their original packaging provided.

 

2 You have 14 days from receipt of order to request your returns number. You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number.

 

3 The item(s) you want to return should be returned unworn and in perfect condition,with designer garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.

 

4 Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact Customer Care immediately.

 

5 If your item is faulty (i.e. received damaged or manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact our Customer Care team.